Customer email is visible only to the mailbox owner.
CRM with Microsoft 365
Keep email close to the customer record.
Connect a configured Microsoft 365 mailbox to Sales Inbox and file useful conversations against CRM records.
The familiar friction
Work should not depend
on finding the right file.
Teams waste time searching for earlier conversations.
Inbox activity is disconnected from opportunities and follow-ups.
What changes
A clearer working day.
Sprocket Cloud CRM brings the records, responsibility and next step into one workspace.
- Connect supported Microsoft 365 mailboxes
- View mailbox conversations in Sales Inbox
- File relevant messages against CRM records
- Keep system and campaign email separately configured
- Maintain user-level mailbox privacy
See it around your process.
We’ll use your real workflow—not a generic sales script—to shape the demonstration.
Plan your CRM demo ↗